Friday, November 29, 2013

The Growing Inequality in America


Background

The article Poof Goes the Middle Class in the Los Angeles Times by Doyle McManus (10/23/2013) and the documentary Inequality for All featuring former Secretary of Labor Robert Reich, currently playing in theatres, have inspired me to write this paper. 

The subject of rising inequality has been a hot topic ever since the US economy began contracting in 2008.

McManus' dire predictions describe an America “in which real wages for most workers decline year after year, a future in which middle-class jobs disappeared in the Great Recession, and a future in which young Americans either squeeze into an increasingly wealthy elite or tumble to the bottom”, fewer and fewer, in what we once called the middle class.

At the current rate, economist Tyler Cowan in his book, Average is Over, predicts, based on current trends, over the next 20 years:

·       More wealthy people than ever.

·       More poor people than ever.

·       Automation and outsourcing will continue to eliminate many jobs.

·       Downward pressure on wages for all except the most skilled.

·      Growing inequality between the wealthy and everyone else.

·      Officials incapable of slowing these trends, let alone stop them.

·      Rather than balancing the budget with higher taxes or lowering benefits, real wages for many workers will continue to fall.

·      Resulting in a growing underclass.

Dismal predictions?  That’s not all!  Cowan goes on to point out that employers will constantly measure employee productivity, and will quickly weed out underperformers. He sees a scenario where retirees, their savings exhausted, move to newly built shantytowns in low cost regions or to developing countries, where cost of living is much lower.  Rather than rebelling, the underclass will console itself with online entertainment and improved narcotics in order to make life more livable. 

As the American economy, spurred by global competition, becomes ruthlessly more efficient and more productive, Cowan forecasts that the economic elite will grow to 15% of the population.  They will be the elites of today, plus technologically adept professionals from the fields of robotics to heath care whose jobs cannot be exported overseas, below there will be a servant class of service workers to the rich.

Social mobility will still be there.  On-line education, within reach of most Americans, will permit the most gifted and motivated in the underclass to rise.  But they will have to be very smart, very diligent, and highly motivated. 

Secretary Reich, in his documentary Inequality for All, traces the root causes to five main events:

1.    Changes in the taxation system during the Regan administration.

2.    The start of globalization in the mid-1970s.

3.  The excesses of the financier class throughout the last 30-50 years and the years preceding the 1929 crash.

4.   The introduction of stock options in executive compensation, starting in the mid 1990s.

5.  The decline of the American labor unions from 35% to less than 10% of the workforce.

He illustrates the phenomenon of increasing inequality in America with a brilliantly clear presentation of economic data from 1929 to 2008, the peak years preceding the two dramatic declines in GNP. 

Reich sounded the alarm in the early 1990s but few, if any, paid attention.  He was the lone man in the wilderness warning us of the impending crisis.  Many dismissed his message as that of an alarmist and of a union sympathizer.  Others accused him of being a socialist or a communist.  With self-deprecating humor, Reich dismantles the logic of his critics.  He tells us that he left government after Clinton’s first term, frustrated by the lack of attention to this emerging debacle. 

The documentary features a successful CEO and wealthy investor to debunk faulty economic assumptions.  For example, it is customers who create job, not wealthy people. (demand-side or mid-class up rather than supply-side or trickle down economics).  As an investor in Amazon.com, this CEO points out that Amazon is able to do with about 60,000 employees what previous methods would have required 600,000 employees.  He makes a good case for consolidation in order to achieve economies of scale. 

Reich also walks us through the increasing role of women in the workforce, initially to supplement family incomes as male wages began to stagnate or decline.  He goes on to suggest that declining wages encouraged people to over-extend themselves and out-of-control credit card borrowing, all encouraged by a growing housing bubble.  Many folks were encouraged to take home equity loans to finance a lifestyle beyond their means.  When the bubble burst, many lost their homes, as the value of their value submarined.

Reich shows a table ranking several nations with respect to the differential between top earners and the working class.  The US occupies a dismal 46th place, closer to developing countries and much lower than most developed countries.  This comparison alone justifies the need for change.    

Reich’s documentary closes with a call for viewers to take action, and to get involved in pressuring our politicians to fix the problem. 

Historical Tidbits

Is inequality something new?  Primitive man started to domesticate animals so that he would have easier access to food, clothe himself, and help in his burden.  He mastered agriculture so that the soil would produce what he needed in quantity that he could trade. He established hierarchies so that those at the top would have more food, more privileges, and more security. 

It was during the Renaissance that the middle class got its spurt with the recognition and appreciation of the contribution of the guilds.  Prior to that, there were only two classes:  top and bottom.  The elite populated the top: nobility and military brass.   During this period, we see the elite recognize and reward the most talented amongst the painters, architects, writers, sculptors, etc.  Thanks to the largesse of patrons, a class of masters (middle class) and apprentices was created, permitting with time apprentices to rise to the master level, and a few to migrate to the elite group. 

During the Enlightenment period, we witness, for the first time, the preoccupation with equality under the law.  The concept was enshrined in the American (All men are created equal) and French (egalite’) constitutions.   Prior to that, the top enjoyed unquestioned mastery over the bottom – often of the despotical kind. 

Darwin discovered that species evolve and adapt to change in order to survive and grow, and that the stronger have a better chance at survival.  This principle was in evidence during the Industrial Revolution.   Scientific management made it possible for the unskilled, illiterate bottom to work in factories and earn substantially better wages.   From this workforce, the middle class emerged in grander numbers.  The economic boom following WWII accelerated the middle class’ growth.

Lenin’s musing that capitalists would sell you the bullets needed to kill them summarizes the antipathy of the proletariat toward capitalism and their sympathy toward laws that help the masses.

Judeo-Christian principles, all throughout history, have tried to temper man’s unbridled urge to profit from or exploit others.  Islam too has counseled its believers to be generous toward others.   

A strong realization emerged during the past century that, given natural man’s primal urge, regulations would have to be put in place to prevent certain business behaviors.  We see the enactment of strong laws to prevent monopolies, restrain of trade practices, unsafe, unfair or discriminatory labor practices, and to ensure consumers’ protection. 

My take-Away

Few predicted the side effects of a globalized economy. 

The developed world saw globalization as an opportunity to buy desired goods at a cheaper price.  The developing world saw it as an opportunity to increase its exports and thus increase the number of jobs and standard of living.  The higher the demand for cheaper goods, the higher would the wages in the developing countries would be.

The effect on wages has reached unexpected proportions.  When globalization started, most countries relied on a 4-tier compensation scheme.  Most jobs would pay according to prevailing local rates, some according to regional rates, a few according to national rates, and a tiny minority according to international rates.  The 4-tier scheme evolved in the 1990s to a 3-tier as regional and national rates began to converge.  In this century, increased skilled-level employee mobility has shrunk the 3-tier scheme to a 2-tier as local rates have become somewhat national.  As lower level wages reach global equilibrium, in 10-20 years a global rate scheme is likely.  At that time, the differential between workers’ pay throughout the world will pretty much disappear. 

Countries must then find a different way to gain competitive advantage.

Unions share responsibility in the decline of the middle class.  With their aggressive and unchallenged approach to collective bargaining, they saddled many industries, primarily in the manufacturing area, with exorbitant wages, rigid work rules, and unfunded liabilities.  The labor costs in the auto, rubber, and steel industries climbed so much that once global markets opened-up, companies were unable to effectively compete.  As a result, the destruction of our manufacturing base was sealed. 

Soon work performed in developed countries by marginally efficient operations began to migrate to lower cost countries leaving many workers in the developed world unemployed.  A structural class of unemployed folks emerged.  People whose skill set and education are obsolete.  Attempts to re-train them have yielded marginal results.   

The middle class shares also in the debacle.  Nurtured over the years by consumerist propaganda, it abandoned the true and tested teachings of the previous generation … "to save for the rainy days."  In fact, the very notion of saving was seen as passé and an unfortunate legacy from the Great Depression.   Americans have the lowest saving rate in the developed world.  Immediate gratification fueled spending beyond one’s means in the hope that the nest egg would continue to grow thanks to the housing market bubble and inflation.   Keeping up with the Joneses became the norm. 

Another factor that has made the problem worse is what has been happening to the nuclear family.  The number of one-parent families has increased substantially during the past 50 years.  The result has been that many families now cannot make it on a single wage earner’s income, especially during an inflationary period such as the one we have experienced since the mid 1970s.   Coupled with a culture based on consumerism, many families have been forced to make up the difference by borrowing. 

People managed for years without 3-4 cell phones per family, without cable or satellite TV, with a 19” or 36” TV, etc.  Now these expenditures are a must.  Living within one’s means is no longer an honored principle.  A culture of excess is tough to reign even during a time of austerity.

Soon politicians started to step in.  Moved by compassion or opportunism, they began to carter to a growing constituency of unhappy campers.  How?   

·     War on poverty programs.  Billions have been spent since the mid-1960s.  Yet the percentage of poor folks has not budged.

      Union contracts in the public administration sector, that gave employees exorbitant pensions, often unfunded, and other costly perks to secure the votes of union members.

·        Pressure on banks to approve mortgages for people who were unqualified.  100% loans were approved.  Many loans were made based on false financial statements.

·         Bail-outs to cover unfunded private sector's liabilities or to provide cashflow relief.


·       Economic assistance available to a single parent with two children continued to grow. 
  
    In the state of Hawaii, the amount in tax-free economic assistance is over   60,000dollars, in California, New York, Massachusetts, and several other states over 50,000.

·       Segmentation of the population to show greater impact on chosen constituencies, e.g., Blacks, Hispanics, undocumented, etc.

·         Poorly administered financial assistance, often used to supplement income rather than complete valuable education.

·        Polarizing policies and solutions.

·       Tea party fanatics.

We see, in some cases, an underclass stuck in comfortable misery, lacking the motivation or rational basis for escaping current conditions.  The response from the electorate to perceived abuses has been swift and brutal.

Needless to say, the answer is never at the extremes, but in the center.  We are still debating the role of government in polar terms, when we actually need to have a balanced approach.

In my view, the real culprits of the social problems are the financiers.  Someone from Wall Street always manages to show up as our Secretary of Treasury, regardless of who is elected, democrat or republican.  They manage to push through loopholes that favor them.  For example, taxing the income of traders at the 15-20% level.   It is an abomination for a billionaire to pay a tax rate lower than an office worker.  Fixing this problem should be priority one.  Private enterprise often gets unfairly blamed for the actions taken by a a handful of financiers.

The discourse has been high-jacked by activists and politicians that pit one class against another, the poor against the rich, the nativist against the immigrant, one region of the country versus another, and so on. 

In my view, the root cause of inequality comes from lack of economic and political leadership. 

We can only solve inequality by raising those at the bottom, not by bashing those at the top as greedy, heartless, and unscrupulous sobs. 

Americans are the most generous people in the world.  Avarice is not in the American DNA.   The issue of growing inequality is a national issue, not one that affects others, it affects all of us, whether we are rich or poor.  It is to our country’s benefit that we fix it.

Solving the Root Problem

If we examine those countries where the gap between the top and the bottom is the smallest, we will find many Northern European countries.   Sure, their population is more homogeneous than America’s, but immigration is increasing there too.  What is unique about them?  Some generalizations ...

·    The tax rate for the top is significant higher than in America, e.g., fewer loop holes, fewer lawyers and accountants driving the tax code.

·        They are OK with solidarity toward the less successful.  It is probably a legacy from their Protestant roots.

·         They are industrious and law abiding.

·         They are more communal than their US cousins.

·         They tend to work to live, not live to work.

·         They have more progressive national economic policies.

The Germans, in particular, offer a great example that America could emulate. 

First, identify niches where our expertise is strong and capitalize on it.  Second, identify areas that we want to be an expert in, and invest in becoming one. 

By doing so, the Germans continue to enjoy an expanding economy, low unemployment, and a generous welfare system.  Solidarity to Germans is not a dirty word.  It is part of their culture and history. 

In America, its individualistic history and its multicultural milieu see solidarity as a ticket for deadbeats and profiteers.  No doubt, some will do just that, but not the great majority.

Americans may not admit it, but we are not a melting pot, never really were.  Each group looks at the other with suspicion and, in some cases, with contempt.  Some groups think of themselves as being in the right or better than their cousins, based on flimsy rationale:  I was born here, this is our country, we were here first, we are a Judeo-Christian nation, etc.  Wedges, designed to keep folks separated and at each other’s throat.

We need to marshall the will and the resources to attack this issue before it gets out of hand.  I welcome your thoughts and ideas.


















Monday, November 18, 2013

Optimism & Leadership

Last October I attended a one-day conference in Madrid, Spain, sponsored by Grupo-PyA, on whose board I serve.  The conference was held at the Club Financiero, a prestigious venue in the center of the Spanish capital.  Over 100 senior executives attended the conference.

Featured amongt the speakers was my good friend and colleague Bob Sherwin, Chief Operating Officer, Zenger-Folkman, a well-known leadership development firm, with offices and partners in numerous countries.  

The Research

Sherwin shared with the audience some intriguing findings from his firm's research on "Leading with Optimism."  He started his talk by advising the audience to "always borrow money from pessimists ... they don't expect to ever be paid back".  He got a big chuckle from the attentive audience.  He then proceeded to share the three benefits that optimistic leaders bring to the situation:
  1. They are more resilient and inspiring in the face of challenges and setbacks.
  2. They are problem solvers who try to improve the situations they are in.
  3. Behaviors are infectious, and optimistic leaders will spread their optimism.
Tempering these findings, Sherwin went on to raise a flag of caution.  Optimism can be based on unwarranted or warranted confidence.  Optimists are prone to cognitive biases, thereby underestimating dangers and taking unique risks.  

The impact of optimism on leader effectiveness is dramatic, the research shows.  The top 10% in level of optimism translates, according to 360 data, to an overall effectiveness of 89%.  Correspondently, the lower 10% in level of optimism translates into an overall effectiveness of 19%.  That is a significant difference!  

Effectiveness was measured in terms of employee engagement, commitment, productivity, and profitability.  

The presentation went on to show six behaviors employed by optimistic leaders:
  1. Seek to find solutions rather than place blame
  2. Be open to negative feedback and criticism
  3. Make mistakes momentary
  4. Accentuate the positive
  5. Enhance long term goals
  6. Push and pull
Sherwin then shared a Cherokee proverb:  "There is a battle of two wolves inside all of us."

One is Negativity ... it is anger, sadness, stress, contempt, disgust, fear, embarrassment, guilt, shame, and hate. Positivism, the other, ... it is joy, gratitude, serenity, hope, pride, awe, interest, amusement, inspiration, and above all, love.

Which is the wolf that wins?  The one you feed!

My Take Away

Highly effective leaders are more optimist than good or mediocre leaders.  Optimism needs to be balanced with a modicum of realism.  Pessimistic leaders create a climate that is oppressive and unsatisfying.

The Cherokee proverb teaches us that we need to feed the positive "wolf" inside of us, and starve the "negative" wolf inside of us.  This is a lesson that applies to our private lives as well.

I hope you enjoy this post as much I did preparing.